Huge issues

I loaded my Apple Pay with enough money using my iPhone se. I placed orders using 2 ids. 2 for delivery via the web. 2 via the App. I received confirmations from 3 orders. I went in person to Lenox Sq to upgrade my phone after doing research online to see what I could do for a trade in and to upload to iTunes the developer info and my web history and diagnostics. I was treated poorly by the staff. While there I changed one of my orders to pick up (I ensured all items were there). I received confirmation my order was being filled after using Apple Pay. I waited the two hours to pick up my order. After 3 hours, I asked for the mgr. Apple had lost the order. It was left up to me I was told to supply the order info DESPITE giving the number to an employee while waiting Who said it was being filled. The order completely disappeared from my email. This was after the Genius Bar showed me how Apple Pay worked and I turned on wifi and joined the non secure Apple network I was told to join. I even questioned the non secure issue and security issues. My phone died in the mean time, tried ordering a Mercedes and booked a reservation at the Intercontinental. Everything shows cancelled. I received nothing and now my Apple Pay doesnt work. Ive no way to upload diagnostics or error reports. I would never recommend Apple Pay or the App. Im pretty sure the employees used my Lack of knowledge of handoff, Apple Pay and the store to drain my account. My reservation was cancelled at the hotel and Im back to sleeping outside and have no way to securely do the things Apple require to use Apple Pay or to complete my Bank info to inquire w my bank or even Amex (Apple Pay on my device says they dont accept my card). Im disgusted. Whats sadder is that after having all my orders cancelled, I got a emails from Apple stating one of my orders were ready and my hotel reservation was rebooked. Im under a bridge and now have no credit available on any of the cards to use or even to download any new apps.

Free Fro about Apple Store, v4.2