Why take Genius Bar away.

Im a big online shopped especially for apple. I live online and when something goes wrong with my phone or any other apple product; I would just go to the Apple Store app and make an appointment, but now that option is gone. Dont understand why take that away of a all things. Now for you to make an appointment you either have to call and hopefully get through to someone or go through 10,000 steps online to make one. Im really considered deleting this app in total. Just a waste of space on my phone.

NU-NU17 about Apple Store, v4.0.1